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Tag Archive | Salesforce

A dozen things to consider about your CRM….SMB segments think again!

By globalnestblog October 16, 2012 3 Comments

I would like to begin today’s discussion with a question. What are the things that you ‘really’ consider before deciding on a CRM? My personal belief in the answer has gone down a little especially dealing with Indian customers. For a country that still agrees on a vehicle’s value based on it’s mileage (as in […]

Exploring CRM on Cloud

By globalnestblog September 25, 2012 1 Comment

One function of CRM on cloud is to collect and store information about clients in the online org. Keeping this in mind, it is important to consider the need for privacy and data security too. Close attention should be paid to relevant laws and regulations. Providers may need to assure clients that their information would […]

And the Social appetite keeps on growing..

By globalnestblog June 7, 2012 2 Comments

It seems just yesterday that we were informed of Salesforce taking over Stypi, and now it has absorbed Buddy Media, another marketing tool capturing vibes on the social media platform. Since year 2006, Salesforce has bought over 21 companies to be precise, including Jigsaw, Radian6, Heroku, Rypple, etc, the recent acquisitions majorly stressing on the […]

No more missing out follow-ups. With Salesforce, management gets a top-down view

By globalnestblog April 27, 2012 1 Comment

This is an interesting case of a leading Financial house in Kolkata, taking full advantage of the Cloud based solution. Now, Sales automation is just a click away! Challenges:                                                     […]